Ijaya88 takes the privacy and personal data security of every member seriously. This Privacy Policy clearly explains how we collect, use, store and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your trust is our priority.
How we keep Malaysian members' personal data secure and ensure it is used responsibly
All data transmitted between your device and ijaya88's servers is protected by 256-bit SSL encryption — the same bank-grade security technology used by Maybank2u and CIMB Clicks. No sensitive data is ever transmitted in plain text.
The ijaya88 privacy policy is designed and enforced in full accordance with Malaysia's Personal Data Protection Act 2010. We do not collect data beyond what is necessary, nor use it for any purpose outside the scope stated in this policy.
Ijaya88 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data belongs to you — we safeguard it, not monetise it.
Members' personal data is stored on servers protected by layered access controls, enterprise-grade firewalls, and real-time threat monitoring systems. All databases are encrypted and backed up regularly to prevent data loss.
As an ijaya88 member, you have the right to request a copy of the personal data we hold about you, correct any inaccurate information, and in certain circumstances, request deletion of your data. These requests can be submitted to our support team at any time.
You have full control over marketing communications from ijaya88. Options to opt out of promotional emails, SMS notifications, and WhatsApp messages are available in your account settings or via the unsubscribe link included in every marketing message.
This Privacy Policy ("Policy") is published by ijaya88 and applies to all users who access or use the platform under the domain ijaya88.click, including related websites and mobile applications. This policy describes our practices for collecting, using, storing, and protecting your personal information.
By using the ijaya88 platform, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our services.
Ijaya88 is an online entertainment platform that has been operating in Malaysia since 2018. In the course of our daily operations — including processing member registrations, handling financial transactions, providing customer support services and managing promotional programmes — we need to collect and process certain personal data from our users.
This Privacy Policy is designed in accordance with Malaysia Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection principles. We are committed to ensuring that all personal data we hold is:
This policy applies to all individuals who register an account at ijaya88, visit our website, or interact with any of our services, including Malaysian players from Kuala Lumpur, Selangor, Johor, Penang, Sabah, Sarawak, and all other states in Malaysia.
Ijaya88 collects various types of personal data depending on how you interact with our platform. The following are the main categories of data we collect:
Identity & Contact Data:
Financial & Transaction Data:
Platform Usage Data:
Your personal data is collected by ijaya88 through various channels and touchpoints throughout your journey on our platform:
| Collection Source | Examples of Data Collected |
|---|---|
| Account registration form | Name, phone number, email, date of birth, MyKad number |
| KYC verification process | Copy of identity document, verification selfie, proof of address |
| Financial transactions | Banking details, e-wallet account numbers (TNG, GrabPay), deposit/withdrawal records |
| Platform usage | Game logs, betting history, claimed bonus records |
| Customer support interactions | Live chat conversation records, emails, WhatsApp call logs |
| Cookies & tracking technologies | IP address, device type, browser, pages visited, session duration |
| Referral programme | Referred friend's information (name & phone number only) |
All data collection is based on consent you provided when registering or using the platform, contractual necessity to deliver the services you requested, legal obligations such as AML (Anti-Money Laundering) compliance, or ijaya88's legitimate interests in managing and developing the platform.
Ijaya88 uses the personal data collected for the following clearly defined purposes:
Ijaya88 does not sell, rent, or disclose members' personal data to third parties for commercial purposes. However, in the normal course of platform operations, we share necessary data with the following categories of third parties on a lawful basis:
| Third Parties | Data Shared | Reason for Sharing |
|---|---|---|
| Payment providers (TNG, GrabPay, DuitNow, FPX) | Transaction details, name, account number | Processing deposits and withdrawals |
| Game providers (Evolution Gaming, Pragmatic Play) | Account ID, game balance, betting history | Provision of gaming services |
| Identity verification service providers | KYC documents, limited biometric data | New member identity verification |
| Cloud service & IT infrastructure providers | Encrypted platform data | Secure data hosting and storage |
| Regulatory authorities & law enforcement | Data required by law | Legal obligations and compliance |
All third parties with whom we share data are bound by strict confidentiality and data protection agreements. They are permitted to use the data only for the specific purposes set out in their agreement with ijaya88 and may not use it for any other purpose.
In the event of a merger, acquisition, or asset sale involving ijaya88, member data may be transferred to the successor party, subject to prior notice being given to members and the continuation of equivalent privacy policy protections.
Protecting members' personal data is a core technical and operational priority at ijaya88. We implement multiple layers of security to keep your data safe at all times:
Ijaya88 uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and deliver relevant content. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality or performance of the ijaya88 platform. For mobile users, cookie settings can be managed through your device's app privacy settings.
Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding the personal data we hold about you:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days. A reasonable administrative fee may apply for requests involving extensive data processing.
If the personal data we hold about you is inaccurate, incomplete, or out of date, you have the right to request a correction. You can update most of your profile information directly through your ijaya88 account settings.
In certain circumstances, you may request the deletion of your personal data. This right is not absolute — we may need to retain certain data to fulfill legal obligations or other legitimate purposes, even after your account has been closed.
You may object to the use of your data for direct marketing purposes at any time via your account settings, the unsubscribe link in any email, or by contacting our support team. Such requests will be processed within 5 business days.
Where data processing is based on your consent, you have the right to withdraw that consent at any time. Such withdrawal does not affect the lawfulness of any processing that took place prior to the withdrawal.
If you believe ijaya88 has processed your personal data unlawfully, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (PDPD) or contact us first for internal resolution.
Ijaya88 retains members' personal data only for as long as necessary to fulfil the purposes set out in this policy, or as required by applicable Malaysian law. The following are our general data retention guidelines:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account profile information | For as long as the account is active | Ongoing service provision |
| Financial transaction records | 7 years from the transaction date | Financial & AML legal requirements |
| KYC Documents | 5 years after account closure | Regulatory compliance requirements |
| Customer support logs | 3 years | Service records & quality assurance |
| Log data & security | 12 months | Security audit & investigation |
| Marketing information (with consent) | Until consent is withdrawn | Relevant marketing communications |
Once the relevant retention period has elapsed, personal data will be securely deleted or anonymised so it can no longer be linked to any individual. Anonymised data may be used for analytics and platform improvement purposes without any time limitation.
Ijaya88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform service developments. Any material changes to this policy will be communicated to members through:
Your continued use of the ijaya88 platform after any policy changes take effect will be deemed as acceptance of the updated policy terms. It is your responsibility to review this Privacy Policy page periodically.
The last updated date and version number of this Privacy Policy are always displayed at the top of this page. If you do not agree with any changes, you have the right to close your account by contacting our support team.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ijaya88, please contact us through the following channels:
All data privacy requests will be acknowledged within 3 business days and fully processed within 21 business days. If your case requires additional time, we will keep you updated on the progress of the review at regular intervals. ijaya88 is committed to handling every privacy request with seriousness, transparency, and in a timely manner.
Answers to the most frequently asked questions about personal data protection on our platform